Terms and Conditions

RESERVATIONS

Advanced planning will ensure a well-arranged trip. We recommend that you contact us as early as possible to confirm that space is available for your preferred dates. Email info@kilitrekstanzania.com or call +255 754 473515 or +255 686 833 655 to reserve your spot.

DEPOSIT AND FINAL PAYMENT

Your space on a Kili Treks Tanzania Mt. Kilimanjaro trek and/or Safari trip is reserved when a 40% deposit is received by our bank. Upon receipt you will receive an email confirmation, itinerary, and an invoice showing your payment and the remaining balance. 

Final payment is due 60 days prior to your first day in Tanzania.

CANCELLATION POLICY

Notification of cancellation must be made in writing to Kili Treks Tanzania (e-mail). The following penalties apply to all cancellations:

  • 5 months prior to departure: 100% Refunded
  • 4 months prior to departure: 75% Refunded
  • 3 months prior to departure: 25% Refunded
  • 2 months prior to departure: NO REFUNDS. NO EXCEPTIONS.

We strongly advise that our clients purchase separate travel insurance to safeguard against any unforeseen circumstances that may arise, and to ensure that their trip of a lifetime is well protected. 

DISCLOSURE

Please be aware that no partial refunds will be given for any unused airport transfer, meals, hotel rooms, park fees, etc. for any reason whatsoever. Kili Treks Tanzania reserves the right to adjust the tour price at any time, due to currency fluctuations or any other unforeseen circumstances. Until full payment is received, the client will always be liable for any increases with regards to park fees, hotel rates, airfares airport taxes, fuel surcharges or exchange rate increases.

ACCOMODATIONS

We receive all our quotes from lodges as a double occupancy. An additional fee will be charged for solo travellers or those requesting a single room/tent. Kili Treks Tanzania will make every effort to match you with a roommate if you would like to share a room or tent. Please request an updated invoice if you prefer a single room/tent.

INCLUSIVE
SERVICE
  • Comprehensive briefing prior to climb
  • Meals as described in the itinerary
  • Warm water for washing in the morning prior to breakfast
  • Transfers (From Airport-Hotel-Trail Gates-Hotel-Airport)
  • Two-night hotel accommodation in Moshi (double occupancy)
  • Drinking water during transfers
EQUIPMENT
  • Oxygen for emergency use
  • Sleeping tent (double occupancy)
  • Sleeping air mattress (70cm X 215cm X 3.5cm thickness)
  • Client mess /Kitchen tent
  • 1 Private toilet facility per group up to 6
  • Aluminium table with tablecloth
  • Chairs
GOVERNMENT FEES
  • Conservation fees
  • Camping fees
  • Emergency fees
  • Government taxes
  • VAT
STAFF AND CREW
  • Professional Mountain Guide. All guides have CPR and First Aid training, and most are Wilderness First Responder certified by NOLS
  • Cook
  • Waiter

Porters make our trip move forward. We are proud to be partner at KPAP.  For more information please visit the Kilimanjaro Porters Assistance Project website at www.kiliporters.org

NOT INCLUDED
  • Airfare to and from Tanzania
  • Personal overheads
  • Extra day(s) on mountain
  • Helicopter evacuation
  • Personal gear
  • Personal medical kit
  • Travel insurance
  • Emergency transport costs
  • Tips